Last update: 25/04/2021.
Hi! Welcome to DhakDhak (the "Platform"). The Platform is provided and controlled by DhakDhak Entertainment Pvt Ltd, having its registered address at Office no. 202 B, Town square Shopping Centre S. No. 230/A/3/1, Viman Nagar, Pune, Maharashtra - 411014.
We collect information when you create an account and use the Platform. We also collect the information you share with us from third-party social network providers and technical and behavioural information about your use of the Platform. We also collect information contained in the messages you send through our Platform and information from your phone book, if you grant us access to your phone book on your mobile device. More information about the categories and sources of information is provided below.
For certain activities, such as when you register, upload content to the Platform, or contact us directly, you may provide some or all of the following information:
We automatically collect certain information from you when you use the Platform, including internet or other network activity information such as your IP address, geolocation-related data (as described below), unique device identifiers, browsing and search history (including content you have viewed in the Platform), and Cookies (as defined below).
We collect information regarding your use of the Platform and any other User Content that you generate through and broadcast on our Platform. We also link your subscriber information with your activity on our Platform across all your devices using your email, phone number, or similar information.
We collect information about the device you use to access the Platform, including your IP address, unique device identifiers, model of your device, your mobile carrier, time zone setting, screen resolution, operating system, app and file names and types, keystroke patterns or rhythms, and platform.
We collect and process, which includes scanning and analyzing, information you provide in the context of composing, sending, or receiving messages through the Platform’s messaging functionality. That information includes the content of the message and information about when the message has been sent, received and/or read, as well as the participants of the communication. Please be aware that messages sent to other users of the Platform will be accessible by those users and that we are not responsible for the manner in which those users use or disclose messages.
When you upload User Content, you automatically upload certain metadata that is connected to the User Content. Metadata describes other data and provides information about your User Content that will not always be evident to the viewer. In connection with your User Content the metadata can describe how, when, and by whom the piece of User Content was collected and how that content is formatted. It also includes information, such as your account name, that enables other users to trace back the User Content to your user account. Additionally, metadata will consist of data that you chose to provide with your User Content, e.g. any hashtags used to mark keywords to the video and captions.
As explained below, we use your information to fulfill and enforce our http://dhakdhak.world/privacy_policy.html , to improve and administer the Platform, and to allow you to use its functionalities. We may also use your information to, among other things, show you suggestions, promote the Platform, and customize your ad experience.
We generally use the information we collect:
We are committed to maintaining your trust, and while Dhak Dhak does not sell personal information to third parties, we want you to understand when and with whom we may share the information we collect for business purposes.
We share the categories of personal information listed above with service providers and business partners to help us perform business operations and for business purposes, including research, payment processing and transaction fulfilment, database maintenance, administering contests and special offers, technology services, deliveries, email deployment, advertising, analytics, measurement, data storage and hosting, disaster recovery, search engine optimization, marketing, and data processing.
We may share your information with a parent, subsidiary, or other affiliate of our Company i.e DhakDhak Entertainment Pvt Ltd.
In Connection with a Sale, Merger, or Other Business Transfer
We may share your information in connection with a substantial corporate transaction, such as the sale of a website, a merger, consolidation, asset sale, or in the unlikely event of bankruptcy.
We may disclose your information to respond to summons, court orders, legal proceeding , law enforcement requests, legal claims, or government inquiries, and to protect and defend the rights, interests, safety, and security of Destek Info Solutions Pvt Ltd., the Platform, our affiliates, users, or the public. We may also share your information to enforce any terms applicable to the Platform, to exercise or defend any legal claims, and comply with any applicable law.
We may share information for other purposes pursuant to your consent or with your further direction.
If you access third-party services, such as Facebook, Google, or Twitter, to login to the Platform or to share information about your usage on the Platform with others, these third-party services may be able to collect information about you, including information about your activity on the Platform, and they may notify your connections on the third-party services about your use of the Platform, in accordance with their privacy policies.
If you choose to engage in public activities on the Platform, you should be aware that any information you share may be read, collected, or used by other users. You should use caution in disclosing personal information while engaging. We are not responsible for the information you choose to submit.
Depending on your device and OS version, our app may request you to approve certain permissions. Below is a list of these permissions and info on why our app may ask for these permissions.
You have the option to either accept or refuse our apps having access to your location data, and you can most often opt-in / out of allowing our app to access your data in the settings of your device. If you choose to refuse to allow our apps to access your location data, you may not be able to use some portions of this Service, or some portions of the Service may not work as intended.
Our app may ask permission for your phone’s microphone to record audio and your phone’s camera to record video. It does not transfer any audio/video to us or to any third party (unless you specifically want to transfer the audio/video through your own means). It can upload recording files to your account in cloud services through other third-party apps with your permission.
You may submit a request to access or delete the information we have collected about you by sending your request to us at the email or physical address provided in the Contact section at the bottom of this policy. We will respond to your request consistent with applicable law and subject to proper verification. And we do not discriminate based on the exercise of any privacy rights that you might have.
We use reasonable measures to help protect information from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure. Please note that information collected by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.
The privacy of users under the age of 18 (“Minors”) is important to us. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may and willing to use or transact the Platform, such use or transaction may be made by your legal guardian or parents on the Site.The Platform otherwise is not directed at Minor under the age of 18. If we become aware that personal information has been collected on the Platform from a person under the age of 18 we will delete this information and terminate the person’s account. If you believe that we have collected information from a child under the age of 18 on the Platform, please contact us at firstname.lastname@example.org
In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below
The Grievance Officer
Mr. Mandar Lande
Address: Office no. 202 B, Town square Shopping Centre S. No. 230/A/3/1, Viman Nagar, Pune, Maharashtra - 411014
Questions, comments and requests regarding this policy should be addressed to the abovementioned grievance officer only
The terms and conditions of this Policy shall be governed by Indian Law and the courts in Pune shall only have exclusive jurisdiction to resolve any disputes. UNCONDITIONAL CONSENT OR AGREEMENTS TO US AS PROVIDED UNDER SECTION 43A AND SECTION 72A OF INFORMATION TECHNOLOGY ACT, 2000.